Frequently Asked Questions
CAN I ORDER DIRECTLY FROM LBA?
LBA only sells through channels of distribution. Please contact us directly and our wonderful sales team will happily work with you and help get you pointed in the right direction with buying our product!
ONE OF THE PRODUCTS IS UNDERPERFORMING OR NOT PERFORMING AT ALL! HELP?
Oh no — we’re sorry to hear that! We stand behind the quality and performance of everything we make and sell, and we’re here to help make it right. Please reach out to us with your order number and a quick description of what’s going on. Our support team will jump in ASAP to troubleshoot, offer a fix, or arrange a replacement if needed. Your satisfaction is our top priority!
I HAVE A DIETARY / ALLERGEN CONCERN. HOW SHOULD I TRACK DOWN INFO ON THIS?
Great question — and we totally understand how important this is. Please don’t hesitate to reach out to us directly at and we will help you get the answer you’re after. We are happy to clarify anything and make sure you feel 100% confident before placing an order!
ARE ANY OF YOUR PRODUCTS KOSHER?
LBA does not currently manufacture anything that qualifies under Kosher certification. If you have more questions or more specific needs, please contact us and we will try our best to help you get to where you’re going!